Introduction 

In an F&B Business, Singapore is a Balancing Act; they are Managing Customers, Keeping Operations smooth, and ensuring that every payment Track is Measurable. Nowadays, All Environments like Cafes, Hawker stalls, and Speed Service restaurants, even Small Delays at the counter can cause big frustrations for both staff and Customers.  

Warely Soundbox makes the drastic Difference. In this Testimonial, We Highlight How Cafe Owners Transformed their counter flow, reduced errors, and boosted customer Satisfaction with a Powerful Device.  

  Payment Bottlenecks at the Counter:  

For every F&B Cafe Owner, peak Hours are Very Stressful, with Long Queues, waiting for some time, leading to mistakes and Lower service.  

 Most Challenge Faced Payment Confirmation:  

• Customers often find themselves in the dark about whether their Pay Now or e-wallet payment has successfully gone through.  

• Meanwhile, staff are left wasting valuable seconds checking the POS or mobile notifications.   

• This leads to delays that stack up, resulting in longer queues and stressed-out employees.  

  This Was the Day-to-day Customer Reviews in Mr. Tan, a café owner in Singapore’s CBD. “We would lose valuable time just confirming transactions, especially during the morning rush. Customers wanted speed, but we couldn’t keep up,” he explains.  

The Solution: Warely Soundbox:  

Mr. Tan decided to try the Warely Soundbox, a compact device that provides instant, audible payment confirmation for digital transactions  

What makes the Difference in the Following steps is   

✅ Real-time voice alerts – Warely Announces payment amount and method instantly.  

✅ Supports multiple payment modes – It supports Pay Now, Grapey, NETS, and more.  

✅ Seamless integration – It works alongside existing POS systems.  

✅ PSG Grant support – Eligible for up to 50% subsidy under IMDA’s SMEs Go Digital programme.  

Smoother, Faster, Better for Warely Soundbox:  

Within Days of implementation, Warely Soundbox, Mr Tan, the Customer Noticed Remarkable Improvements:  

Faster Transactions:  

In Every Customer, they are no more Double-Checking phones for Notifications or POS Screens. Finally, Soundbox Confirms Payment instantly and cuts counter time by 30%  

Happier Customers:  

Customers Hear Confirmation Instantly, they are Happy and Building Trust for the Cafe, Shorter Queues made peak hours more stressful for Everyone.  

Less Staff Stress:  

The staff no longer needed to juggle cooking, serving, and checking payments all at once. They Should Focus While Cooking and juggling for Soundbox confirmations.  

  Business Impact for Cafe Owners:  

After Three Months, Cafe Owners Reported this Review  

• 30% Faster Service at the Counter   

• Payment disputes have dropped to almost zero compared to before.  

• Customers are happier, leading to more repeated Customer Visits to the Cafe.  

  Why F&B Choose Warely Soundbox:  

The Soundbox is more than just a Gadget; it is built for the Singapore F&B Business impact  

• Compact design fits even the smallest counters.  

• Eligible for PSG Grant funding, making it affordable for SMEs.  

• Backed by Warely’s local support team.